HISTORICAL SASKATOON
an interactive tour and educational resource

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Site Requirements and FAQ


Requirements For Use
| HELP and FAQS

Requirements for Use
This site is optimized for Internet Explorer 5+ If using Netscape, some elements of the site's design and function will NOT work properly. To have access to all components of this site, you must have the following: a sound card, Flash Player, Quicktime plug in, and Adobe Acrobat Reader. Click on the links below to download any of the requirements you need. You may need to call the SPSD technician to load plug ins.

HELP and FAQs (Frequently Asked Questions)

1.
The pictures and text are overlapping and I can't read most of the information. Can I fix this?
2.
The movie is so slow! Is it suppose to have such long periods with no narration?
3. A red square shows up while viewing the movie and narration in skipping.
4. I want to print some photos from the gallery. How do I do it?


The pictures and text are overlapping and I can't read most of the information. Can I fix this?

Yes. It is likely that your font size is set to large. From your tool bar at the top of your browser screen, select VIEW - TEXT SIZE - and select MEDIUM or SMALLER. See the illustration below. Once you select a smaller text size the web page should no longer overlap.

 

The movie is so slow! Is it suppose to have such long periods with no narration?

No. The network could be bogged down with other users or technical problems. If you feel it is an Internet connection issue (other sites don't work either), contact the Help Desk.
OR
Your computer may not have the processing power to handle the movie. Try playing it on your schools' multimedia computer to see if it comes across properly. If it does, consider wheeling your multimedia cart into your room, connecting to the Internet, and running it off of the faster machine. The movies are big files and are the only component on this site that you may need a faster machine to play.

A red square shows up while viewing the movie and narration in skipping.
This is likely an indication that your computer doesn't have the processing power to view the movie correctly. Again, try using your school's multimedia computer.

I want to print some photos from the gallery. How do I do it?
Once you are in the gallery of thumbnails, you can print the page of thumbnails. If you would like a larger image, click the image of your choice. It will appear on its own page, full size. Put your mouse over the image and an icon will appear with a disk, printer, envelope and file folder. To save the picture, click the disk. To print the picture, click the printer, and so forth. See image below. If the image is on the screen but not all of it can be seen, use your scroll tabs on the side and bottom to move the image around.

 

 

 
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